Terms of Service

Acceptance of Terms

Welcome to the Terms of Service for Midlands Therapeutic Massage Services. By accessing or using our services, you agree to comply with and be bound by these terms, which govern your use of our website and services. Please read these terms carefully as they affect your legal rights and obligations. If you disagree with any part of the terms, you should not use our services. This legally binding agreement is between you and Midlands Therapeutic Massage Services, hereafter referred to as 'we', 'us', or 'our'. We reserve the right to change these terms at any time and will notify users of any significant changes via email or via our website. Your continued use of our services constitutes acceptance of these changes.

Services Offered

Midlands Therapeutic Massage Services offers a range of professional massage therapy services designed to promote wellness and pain relief. Our services include therapeutic, remedial, relaxation, and medical massages tailored to meet your specific needs. Our experienced therapists employ advanced techniques to provide exceptional service, ensuring each session is customized to your requirements. Clients can explore our various options and choose services that best align with their wellness goals. All services are subject to availability and may vary depending on the therapist expertise and client requirements. We strive to create an environment conducive to relaxation and healing, offering a premier destination for those seeking rejuvenation and relief.

User Obligations

As a user of our services, you are expected to provide accurate and complete information during the booking process and communicate any changes or cancellations in a timely manner. You agree to abide by all applicable laws and regulations in connection with your use of our services. During your visit, you are required to conduct yourself in a manner that is respectful to both our therapists and other clients. Any form of inappropriate behaviour will not be tolerated and may result in termination of services without refund. Users must also ensure that they disclose any medical conditions, ailments, or previous injuries to their therapists prior to treatment to ensure that appropriate care and attention are provided.

Privacy and Data Protection

Your privacy is important to us, and we are committed to safeguarding the personal information you provide. In accordance with the Data Protection Act 2018, we ensure that your data is processed in a lawful and transparent manner. We collect information necessary for providing our services, such as your name, contact details, and medical information relevant to your treatment. This data is stored securely and accessible only to authorised personnel. We will not share your personal information with third parties without your explicit consent unless required by law. For any questions about our privacy policy, you can contact us at [email protected].

Limitation of Liability

While we strive to offer high-quality services, Midlands Therapeutic Massage Services will not be liable for any indirect, incidental, or consequential damages arising in connection with the use of our services. Our liability is limited to the amount paid by the client for services rendered. Nothing in these terms excludes or limits liability for personal injury caused by negligence, fraud, or other liabilities that cannot be excluded under applicable law. Users agree to hold Midlands Therapeutic Massage Services harmless from any claims or demands, including legal fees, arising out of their use of our services, except in cases of gross negligence or misconduct.