Privacy Policy

Information Collection and Use

At Midlands Therapeutic Massage Services, we are committed to safeguarding the privacy of our clients and website visitors. The information we gather is used strictly for the purpose of ensuring the best possible service. We may collect various types of information, including personal details and medical history, which are necessary for providing personalized massage therapy services. This information is stored securely and is only accessible by authorized personnel. We are dedicated to protecting the confidentiality and privacy of all client information, taking all reasonable steps to prevent unauthorized access or disclosure.

Cookies

We utilize cookies to enhance our website experience. These small data files are used to track user preferences and site activity. While cookies do not store personal information, they help us understand how our services are being used and how we can improve user experience. Website visitors have the option to accept or decline cookies through their browser settings. However, disabling cookies may affect the functionality and accessibility of certain features on our website.

Data Sharing and Disclosure

Your information may be shared with third-party service providers that assist in providing salon and therapy services. We only disclose information necessary for the performance of these services and require these third parties to adhere to strict confidentiality obligations. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We may also disclose your information if required by law or if we believe such action is necessary to comply with legal processes or protect our rights, property, or safety.

Data Security

Your personal data security is a priority at Midlands Therapeutic Massage Services. We employ rigorous security measures to protect against loss, unauthorized access, or misuse. Our security protocols include encrypted storage systems, firewalls, and password protection. While we strive to protect your personal data, we cannot guarantee complete security. We encourage clients to take precautions, such as safeguarding login credentials and being aware of phishing attempts.

Access and Correction

Clients have the right to request access to the personal data we hold about them. If data is found to be inaccurate or outdated, clients can request corrections or updates. To request access or changes, please contact us by emailing [email protected]. We will respond to requests within a reasonable timeframe and provide clients with details about how their data is being used.

Third-Party Links

Our website may contain links to third-party websites for convenience or additional information. We do not endorse or have control over the privacy policies and practices of these external websites. Visitors are encouraged to review the privacy statements of other websites they visit for their protection. We are not responsible for third-party content, services, or privacy practices said sites offer.

Contact Information

For any questions regarding this Privacy Policy or to address any concerns about personal data practices, you may contact the data controller, Ivy Trevelyan, at Midlands Therapeutic Massage Services via the postal address provided: 280 King St, Newtown NSW 2042, Australia. Alternatively, you can reach our customer service via email at [email protected].